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Returns Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since receiving your order, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Some items (Such as earrings) are not eligible to return for hygiene reasons (Except in cases where the product is defective).

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@mythicjewelry.com and after receiving a response from us, send your item to: Mythic Jewelry Ltd, 30 Camrose Avenue, London, TW137DA, United Kingdom.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@mythicjewelry.com.

Shipping
To return your product, you should mail your product to: Mythic Jewelry Ltd, 30 Camrose Avenue, London, TW13 7DA, United Kingdom

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please used a trackable shipping service.
We don’t guarantee that we will receive your returned item, as that is the responsibility of the shipping service.